Refund Policy for PRINT USA SERVICES : We strive to ensure that our customers are satisfied with their purchases. This refund policy outlines the terms and conditions regarding returns and refunds.

1. General Return Guidelines

• Customers may return eligible items within 15 days of receiving the order.
• Items must be in their original packaging, unused, and in resalable condition.
• Proof of purchase (receipt or order confirmation) is required to initiate a return.

2. Non-Returnable Items

The following items are non-returnable:

• Ink cartridges that have been opened or used.
• Custom or personalized products made specifically for the customer.
• Products marked as “final sale” at the time of purchase.

3. How to Initiate a Return

To initiate a return, please follow these steps:

1. Contact our customer service team at (833) 442-2658 within 15 days of receipt.
2. Provide your order number and details about the product you wish to return.
3. Our team will send you instructions on how to proceed with your return.

4. Return Shipping Costs

• Customers are responsible for return shipping costs unless an item was received defective or damaged due to our error (in which case we will cover those costs).

5. Refund Processing

Upon receiving your returned item:

1. We will inspect it to ensure it meets our eligibility criteria.
2. If approved, we will process your refund within 30 days back to your original payment method.
3. Please note that depending on your bank’s processing times, it may take additional time for the funds to appear in your account.

6. Exchanges

If you would like an exchange instead of a refund (for example, if you ordered the wrong model), please contact our customer service team as described above within 15 days, and we’ll assist you accordingly.

7. Damaged or Defective Items

If you receive an item that is defective or damaged:

1. Contact us immediately at (833) 442-2658.
2. Please provide images showing the damage/defect along with your order number.
3. Depending on circumstances, we may offer a replacement at no additional cost or issue a full refund upon returning the damaged item.

8. Change/Cancellation of Orders

If you wish to change or cancel an order after it has been placed but before shipment:

1. Contact us immediately, including your order number in all communications. 2.A cancellation fee might apply depending on how far along processing has progressed.

We appreciate each opportunity to serve our customers and thank you for choosing PRINT USA SERVICES . For further questions regarding this policy, feel free to reach out!